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StreamWIDE Extends Presence in Visual Voicemail Space

November 16, 2012

By Mini Swamy, TMCnet Contributor

Over the last four years, StreamWide has been widening its presence in the visual voicemail (VVM) space and claims to be the only value-added services provider to combine server and client sides of VVM into an end-to-end offering.

In another step forward, the specialist in next-generation value-added telephony solutions claimed that its VVM platform is now fully compliant with Windows Phone (News - Alert) handsets.

As a result, mobile end users can retrieve voice messages and also call back from the application, which is inside the Windows Phone call log manager. A visual display of voice messages appear on the screen.

For this to happen, three components work in conjunction – a visual voicemail gateway, a mobile client on the Windows Phone handset and a back end voicemail platform. These, StreamWide stated are either available as a bundle or separately.

 The solution is already live and operational at a Tier1 European mobile service provider.

"While competition focuses on being interoperable with Apple devices and lets third-party application providers handle other mobile OS, StreamWIDE (News - Alert) chose to invest on a larger array of devices, ensuring connectivity with manufacturers' apps as well as developing in-house native OS-based clients," commented Régis Rain, director, marketing and communications at StreamWIDE.

This is visible in the implementation of Apple IMAP interface for iPhone in 2009, the launch of its own OMTP- based application for Android (News - Alert) devices in 2010, proprietary app for iPad in 2011 and OMTP- based app for BlackBerry in 2012.

StreamWIDE has innovative plans in visual messaging for the future that appear to hold great promise. It plans to introduce caller-customized greetings, lighter clients for low-end devices, voicemail-to-text capabilities and much more.

The choice of StreamWIDE’s natively SIP-based software solution perfectly aligns with AXTEL’s network evolution strategy. Since StreamWIDE assumed live operations during the first quarter of 2012, AXTEL’s customers have benefited from uninterrupted service and AXTEL is now optimizing its traffic routing on an IP environment.

Edited by Rachel Ramsey

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