Business VoIP Provider VoIPDito Recognized with ITSPA Quality Mark
November 16, 2012
By Rachel Ramsey
, TMCnet Web Editor
Voice over Internet Protocol (VoIP) is taking the business and residential phone space by storm. With VoIP, your phone calls travel over the Internet as data, just like e-mail. Business VoIP providers offer an abundance of features, cost-savings and other benefits to enable companies to get the most out of VoIP.
London-based business VoIP provider VoIPDito has been rewarded with one of the few ITSPA Quality Marks due to its consistent high levels of quality and service provided to customers.
The Internet Telephony (News - Alert) Services Providers’ Association (ITSPA) aspires to represent the best in the VoIP industry based in the U.K., and all members must abide by version 2.0 of the ITSPA Code of Practice, which covers all elements of Ofcom’s recent changes to the regulatory regime.
In order to qualify for the ITSPA Quality Mark, companies had meet the criteria of compliance with all ITSPA-approved Best Common Practice Documents, provide access to the emergency services (such as Type 2 or 4 VoIP provider) and provide clear evidence that customers are made fully aware that this service is available, provide clear evidence that customers are made fully aware that the member company is also a member of a recognized dispute resolution scheme and the company must provide a Company Single Point of Contact (SPOC).
Hugh Porter, VoIPDito’s chief technical offercer, said in a statement, “This Quality Mark means a lot to us. It’s something we have been working for ever since we entered the marketplace. We knew we needed to stand out from the crowd, and there is no better way to do that than with the ITSPA Quality Mark.”
VoIPDito specializes in providing high-quality business VoIP solutions designed to save users money, whatever the size of their business. Any company with multiple offices or employees who work from home can benefit from free site to free site calls with one of VoIPDito’s Internet telephony systems. Its business telephony systems feature free Internet calls, Web portal, reduced call rates, call waiting, click-to-call and many more.
With so many business phone service providers now on the market, choosing the right service provider is more important than ever with many companies offering huge discounts over their competitors. GetVoIP.com is a free resource for everything related to VoIP – reviews, ratings, news, comparisons and directories can all be found on GetVoIP.com.
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Edited by Rich Steeves