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Business VoIP Providers Featured Articles
VoIP Market Ready for a Fresh Boost
VoLTE is a lot like VoIP in many ways, but VoLTE utilizes a data connection through the LTE spectrum rather than wired networks.
VoIP Marking its Turf as Critical Part of UC Solutions
The way VoIP is perceived by the business world has changed, and it's no longer a question of whether VoIP is a good bet or whether you should just keep plugging away with your legacy phone system.
Global Service Provider VoIP Equipment Market Up 12 Percent
According to the latest report from Infonetics Research, the VoLTE equipment market and associated IP multimedia subsystem (IMS) equipment market grew 12 percent in 2014, to $4.2 billion.
Never the Twain Shall Meet? VoIP and Unified Communications
UC is the umbrella that covers VoIP among other communications solutions, so to think that VoIP is on par with UC is ambiguous; people who use unified communications do not need VoIP, nor do they need the cloud.
How VoIP Providers Can Help the Contact Center with Security
A recent GetVoIP article highlighted what I've long felt is an important issue for the contact center: security. As the article noted, contact centers are prime targets for security threats due to their high volume of interaction with unfamiliar voices.
Bullseye Telecom's Cloud-Based Solutions Take the Headache out of Telephony for Mid-Market Customers
Consumer adoption of cloud storage, email and other services has changed how solutions are delivered throughout the entire technology realm. This is especially true when it comes to mid-market, medium-sized enterprises, which previously may have been reluctant to adopt any sort of cloud services.
Broadband Provider Brings VoIP to More Customers with Alianza
Business VoIP providers have known from the start that VoIP and other IP-based telephony services are a reliable and cost-effective alternative to traditional phone services. But while VoIP has been in the business world for some time now, its popularity is now leading to VoIP demand in the residential sector as well-and local telecoms are taking notice.
What is Your ROI of CRM?
Businesses all share one value: the bottom line. Revenue doesn't mean much if your overhead costs are chipping away at your profits, but businesses shouldn't rest on their laurels when it comes to customer relationship management (CRM) investment. It is, however, imperative to make sure that whatever CRM solution you're investing in adds to your bottom line, not subtracts from it. How do you determine how much you're getting from your CRM solution?
The Business VoIP Provider: Office's Best Friend for Communications
There are some needs that, for an office environment of any size, are pretty much standard fare and hard to challenge on any level. Electricity is one, as are thing like water service and heating and cooling. But one point that generally goes unchallenged on the "every office needs this" scale is communications technology.
IVRs Need to Get With the Times
IVR systems are among the tools that you can love due to the pros it offers your business, or hate due to how poorly it has seemed to evolve despite the ever-evolving landscape of telecommunications. One of the downfalls of IVR, according to the business VoIP specialists over at GetVoIP, is that some systems don't use "context awareness."
Business VoIP Providers Industry News
Signing up with a business VoIP provider is a big deal. No matter the size and age of your business, change can be scary. But it can also be good. VoIP business services tend to have a larger setup cost, and much lower ongoing costs than their circuit-switched counterparts. Every VoIP provider has a different list of feature sets and prices. Here is a list of ten questions you can ask a potential provider. Be honest with them, and be honest with yourself. Be sure you have the best information before making such a big decision