Business VoIP Providers Featured Articles
What is Your ROI of CRM?
Businesses all share one value: the bottom line. Revenue doesn't mean much if your overhead costs are chipping away at your profits, but businesses shouldn't rest on their laurels when it comes to customer relationship management (CRM) investment. It is, however, imperative to make sure that whatever CRM solution you're investing in adds to your bottom line, not subtracts from it. How do you determine how much you're getting from your CRM solution?
The Business VoIP Provider: Office's Best Friend for Communications
There are some needs that, for an office environment of any size, are pretty much standard fare and hard to challenge on any level. Electricity is one, as are thing like water service and heating and cooling. But one point that generally goes unchallenged on the "every office needs this" scale is communications technology.
IVRs Need to Get With the Times
IVR systems are among the tools that you can love due to the pros it offers your business, or hate due to how poorly it has seemed to evolve despite the ever-evolving landscape of telecommunications. One of the downfalls of IVR, according to the business VoIP specialists over at GetVoIP, is that some systems don't use "context awareness."
Will WhatsApp VoIP Find Success in the Developing World?
We know WhatsApp Messenger as an instant messaging app for smartphones that operates under a subscription business model. It is a proprietary, cross-platform app that gives users the ability to select feature phones to use the Internet communication purposes. In addition to text messaging, WhatsApp can be used to send images, video and audio media messages. The location feature can also be used through the use of integrated mapping features.
The Many Advantages of Business VoIP Systems
More and more companies are implementing hosted voice over IP (VoIP) solutions as a replacement for traditional landline phone networks. Recent research has demonstrated that many customers still prefer phone interactions over website browsing if they are looking for a discussion or more detailed information, meaning voice technology had to evolve in a way that interacts seamlessly with today's Internet-centric infrastructure.
VoIP is a Game-Changer for Mobile Workers
One of the biggest changes in International travel is the emergence of the smartphone. Whereas once upon a time it could be quite stressful heading to a foreign land when you don't speak the language or know the geography, now a smartphone equipped with a data plan can make you something of a local instantly.
Test Case: Bharti Airtel Starts Charging Extra for VoIP Calls
Net neutrality is almost a kitchen table topic in the United States, with subjects like the possible throttling of Netflix on the part of cable ISPs often making national news. But that's not the case everywhere, and apparently Bharti Airtel, India's largest telecom provider, has unabashedly started charging mobile subscribers extra for making VoIP calls.
Matrix Gateways Now Certified to Work with BroadSoft Products
Often, interoperability can mean the difference between success and failure of a product. There is much to be said for proprietary systems that support one's own business, but for manufacturers of communications products, it can pay for them to create phones and gateways that interact well with the services of software providers.
Innovative VoIP Leaders Focus on Richer Communictions
IP services continue to evolve, and the use of VoIP in clever and new ways has become a cornerstone of innovation. Whether it's business VoIP and unified communications, conferencing, a range of consumer rich media options or developer APIs targeted at making mobile VoIP better, there's simply a lot happening. Accordingly, a list of notable VoIP innovators offers a view into the leading edge of the industry.
Survey: IT Hones in on VoIP Hardware
Communications today are virtualizing at a rapid rate, as public switched telephone networks (PSTNs) are abandoned in favor of IP-based network alternatives. Many virtual and VoIP-related solutions now come in the form of software available through hosted services or the Internet, which makes them easily accessible and more appealing. But a recent study by TechTarget found that, despite the boom in virtual communication tools, more IT teams are looking for VoIP hardware than for software-based telephony clients for their PC and mobile devices.
Cloud Education: Get Ready for 2015 with Great Reads
Voice over IP has been transitioning the communications industry toward service flexibility and efficiency for almost 15 years now-effectively taking the wind out of the voice minutes business and opening the door for new types of services and revenue streams. While the evolution has not been without its casualties (the long-distance business, for one), ultimately the end user has won, as have forward-thinkers looking to make the best of fresh opportunities.
Competitors to WhatsApp Continue to Grow in VoIP Market
The massive boom in the smartphone market over the last few years has also led to a massive boom in the instant messaging and voice over Internet protocol (VoIP) markets. For businesses looking to stay in contact with their employees and their clients, the right application that can handle VoIP as well as video conferencing and instant messaging is key.
VoIP Market Looks Bright for the New Year
By now it should come as no surprise-particularly to business VoIP providers-that VoIP adoption rates are rising around the world. The demand for cheap and effective communication on an international scale is growing. Communication borders are shrinking, as is the business world, and IP-based networks are increasingly stepping in to provide better wireless and wired network infrastructures. While traditional phone lines offer only limited, and typically expensive, services to businesses, VoIP services can accommodate mobile and international workforces with ease-and for less of a financial investment.
Videoconferencing Market in Flux as Cloud Options Gain Steam
Increasingly, businesses of all sizes are embracing video as part of their corporate communications framework, and not just in the executive boardroom. Gone are the days of large-scale, proprietary hardware that required its own dedicated line and room-IP and the cloud have made it possible to extend videoconferencing to more types of workers within the enterprise, often bundled with business VoIP and/or unified communications offerings.
VoIP Security Refresher: What Your Business Needs to Know Before 2015
As VoIP has become a household - and even business - name, there are fewer businesses that have yet to realize why moving towards an IP-based communications system is beneficial. Having evolved with the Internet since its inception, business VoIP providers have done a good job at making it better and more efficient for their subscriber base. Despite all the good stuff that comes with VoIP, many businesses and organizations are still not on board with VoIP adoption, perhaps because there are still a few misunderstandings about VoIP, particularly with security.
Survey: One-fifth of Workers Steal from Employers
Ethics appear to be eroding: one-fifth of American tech employees in a recent survey admit that they have stolen an object from their workplace or employer-for men, these things are often valued in the hundreds of dollars.
Careful Research Required in Selecting the Right CRM Solution
Customer relationship management (CRM) is huge, and not just in spending and market size. Although the market is pretty substantial, with Garner estimating spending on CRM solutions will hit $36.5 billion by 2017. The scope of CRM itself is huge, encompassing a broad range of customer service tools that seems to be growing by the minute. And while businesses, and especially enterprises, are spending money on products and services, they need to better understand these tools to harness their full potential.
How Hosted VoIP Fared in 2014 and What Lies Ahead
As we approach the closing of another year, the market trends are showing what has worked, what needs improvement, and what can be expected looking forward. The hosted VoIP market in particular demonstrated some growth opportunities for service providers, and we can thank cloud-based delivery models for that.
New Patents May Improve the Business VoIP Provider Experience
VoIP has radically changed the way businesses communicate today. VoIP connections allow businesses to conduct voice calls over all over the world while avoiding the costly long-distance and international fees associated with traditional landlines. But VoIP doesn't simply replace wirelines as a way to make phone calls-VoIP allows for mobile communication from a wide range of wireless devices, and comes with a host of additional features such as voice and video conference calls.
Viber's Latest Update Makes It a Contender Against Skype
As mobile phone usage starts to take the place of its landline counterpart, consumers are in search of inexpensive ways to communicate with friends and relatives across the globe. With VoIP being the global phenomenon that it is, text messaging and long-distance calls have seen a decrease over mobile networks as free VoIP services are more easily available.
As Mobility Looms, MDM May Need to be a Priority
Has mobility hit your workforce? Even if yours is not a mobile environment, chances are your employees are bringing their own devices to the office and using them to access work email, shared documents and other applications while outside of your network. When this happens, you could be at risk if you don't have the right policies in place to govern use.
Are You a Small Business? Ditch the Landline, Go Wireless
Small businesses, independent contractors, and other smaller organizations don't have to invest a lot of money into their communications infrastructure to seem like one of the big guys. In fact, with all of the mobile options available today, it's almost silly to even bother going with a landline, as it allows the more financially-conscious small business to spend their dollars on only one solution. The best solution? Wireless.
Business VoIP Networks Beware: PCI Compliance Deadline is Coming
Most business VoIP providers and businesses operating over VoIP networks are likely aware of the looming deadline for those that regularly handle credit card transactions. This deadline, set for Jan. 1, 2015, will require that any company making credit card transactions be in compliance with the Payment Card Industry's PCI 3.0 platform. While PCI 3.0 security is typically thought of in relation to computers, any device attached to a network is implicated, including VoIP phone systems if you are using voice-over-internet-protocol (VoIP).
Qwilt Beefs Up Mobile Video Proposition with VP Appointment
Qwilt, a provider of online video delivery and open video caching solutions, is ramping up its multiscreen efforts with the appointment of Canby Dautel as vice president of strategic mobile sales for the company.
Skype's VoIP Translator Could Change the Way We Do Business
Imagine being able to converse through VoIP or video chat with someone who speaks an entirely different language using a platform that will translate that person's words for you in real time. For decades, this seemed like a dream technology cooked up by science fiction writers that didn't stand a chance of becoming a reality, but now live voice translation may be right around the corner.
Why You Need a BYOD Policy, Even Without Adoption
Has your company planned for Bring Your Own Device (BYOD)? A number of organizations have embraced the opportunity, while others insist their current strategies are working beautifully. Business VoIP providers are offering solutions that fit the model, yet not all companies believe bringing personally owned devices onto the network is a good idea.
Reducing Stress for the Health of Employees and the Company
Stress is a rather unavoidable circumstance that is a byproduct of heightened situations both at work and at home. Three out of every four American workers describe their work as stressful, according to research from Fairleigh Dickinson University, and those numbers are nothing to scoff at. It's imperative that managers and business owners help alleviate stress within the work place because not only is it terrible for employees, it's pretty bad for business, too.
BandTel to Acquire MCCT Matrix IVR Technology
Information and communications technology (ICT) has introduced products and services to individual consumers and organizations that have simplified many of the costly and time-consuming actions we take every day. The field of IP communications and business VoIP has advanced far beyond just offering voice transport, and service providers now deliver value added services and applications not possible until recently. In order to stay ahead of the game, companies make key acquisitions of technologies that increase their offerings to their customers.
Palm Beach County to Use VoIP and UC Communications
Setting up a unified communications (UC) solution for a government the size of Palm Beach County, Fla. is no small task for a business VoIP provider. With over 10,000 users and 300 locations, few solutions providers would be equal to the task of installing a new system that large, especially when 80 different telephone platforms have to be consolidated into one.
How to Find the Right Business VoIP Provider
VoIP is an incredibly cost effective and efficient communication solution for businesses of all sizes today, but finding the right business VoIP provider can seem like a complicated process. It doesn't have to be. There are plenty of resources out there to help companies narrow down their searches and find the best VoIP fit for their needs-they just need to know where to look.
Survey Finds General Public's VoIP Knowledge is Lacking
Today, businesses are flocking to Voice over Internet Protocol (VoIP) phone systems, and even several residential subscribers are discovering the benefits of an IP phone system. Because VoIP compresses traditional analog signals into far more compact digital files, a higher quality of sound can be sent through far less expensive infrastructure. For the customer that means better phone service for less money, and will often include several other free features like call waiting or music on hold.
DSP Group's DVF99 VoIP SoC Chosen by Obihai
Obihai, an innovative manufacturer of VoIP solutions, recently selected DSP Group's DVF99 VoIP SoC for its new line of IP phone models, the OBi1032 Manager and OBi1062 Professional.
Hosted Communications Market to be Worth $12B by 2018
While the initial thought may be that these monthly figures eventually add up to more than the total initial investment, most companies spend the same amount or more having a dedicated IT team that takes care of the equipment. The cost of replacement parts also contributes to the expense of owning in-house systems, which simply makes it more expensive to own legacy equipment.
CANTO Conference Brings New Regulation Considerations to VoIP Providers
Voice over Internet protocol (VoIP) service has been increasingly popular with a variety of businesses and everyday individuals out there eager to save a few dollars when it comes to the long-distance bill. To that end, a great many providers of such services have also shown up, eager to offer services and keep people connected for impressively low sums. But that drive toward increased VoIP isn't being felt everywhere, as down in the Bahamas, regulators are eying the process, and not liking what's being seen.
Judge a Technology Not by the Size of Its Gadget
The Internet is full of some crazy memes, one of which includes pictures of yesterday that compare room-sized computers to our pocket-sized mobile devices, and how far we've come in terms of storage, use, and efficiency.
The DOT Weighing in on Ban of In-Flight Voice Calls
Looking at your smartphone you have to be in awe at all the technology that is inside that small device making your life more manageable, that is until you are next to a person to whom the concept of volume control has completely elude them while talking on their device. If you are out in public you have the option of walking away from such a person and avoid the noise pollution, but what if it is happening at 35,000 ft. and you are trapped with this same individual in a plane.
Why Nexus IT's VoIP Service is Oh-So Tasty
If communication is the lifeblood of every business, VoIP is its multivitamin. Along with the fact that it runs on existing infrastructure, it's also able to save enterprise users loads of cash they would have otherwise spent on expensive legacy PTSN lines. Savings could reach anywhere from 50 to 75 percent and there's nothing to pay in terms of installation.
Network Automation Can Help with VoIP Performance Monitoring
As more companies adopt VoIP solutions, one of the most frequent issues they hear about from end users involves the quality of the calls made via VoIP when compared to traditional phone lines. It's a problem that can be very frustrating to solve for corporate IT personnel, as the performance of the VoIP call system and the routing network are intertwined.
Report: Wireless and VoIP Continues to Replace Wireline
Surveys of consumer and business voice communication trends have shown a steady decline in wireline usage, replaced by Voice over Internet Protocol (VoIP) subscriptions and wireless adoption.
CounterPath Awarded Patent for Mobile VoIP Network
The U.S. Patent and Trademark Office has awarded patent No. US 8,763-which will help improve product performance, extend average product service life-to CounterPath Corporation. The patent, titled 'Network Based Authentication,' protects CounterPath's unique methods of authenticating a Voice over IP (VoIP) softphone application on a device via a GSM-based telephone network, rather than through traditional username/password requirements.
Digicel Blocks VoIP Services in the Caribbean
Another day, another report of telecommunications provider Digicel cutting off VoIP services from interacting with its network. The Columbus CEO reported in a recent article on Digacel's decision to halt VoIP access throughout the Caribbean, and in all the countries in that region it has affected with its decision, customers are voicing their concerns.
Curse, Inc. Brings Voice Technology to Hi-Rez Studios
While business VoIP providers may usually think of VoIP technology only in terms of the enterprise, it is becoming one of the most useful and versatile communications methods today. Hi-Rez Studios, creator of the popular online multiplayer game SMITE, has formed a partnership with Curse, Inc. to implement the gaming technology company's VoIP platform, called Curse Voice.
Improving the Safety of VoIP Networks
Adoption of VoIP networks has increased in leaps and bounds over the last few years. Today, many individuals and businesses use VoIP extensively for making voice calls. Along with this widespread use of VoIP, however, come some security issues. It is possible for hackers to access VoIP networks to eavesdrop on calls, change caller IDs, disrupt phone calls, or even send unwanted messages through the network.
Telecoms Urge BTRC to Halt Illegal Teletalk VoIP Calls
Telecommunications providers Grameenphone, Banglalink, and Robi recently wrote a letter to the Bangladesh Telecommunication Regulatory Commission, urging it to crack down on Teletalk for allowing mobile users to make illegal international VoIP calls.
An Insight into the Competition of French Telecom Market
France is the third largest telecom market in Europe, in terms of market penetration and customer base. This market has four major players, namely, Orange, Bouygues Telecom, SFR and Illiad SA. Out of these four, Orange is the oldest player in the French market, and it is also one of the major telecom and VoIP service companies in the world.
Why VoIP Apps are Perfect for Consumers
VoIP is poised to change the world with its ability to perform voice calls over Internet connections rather than traditional telephone lines. Cutting costs, VoIP has become a popular choice for many businesses wanting to save money, and develop more efficient lines of communication.
Wheelings & Dealings: One Source Networks Acquires StarView Solutions
One Source Networks (OSN), a company that offers voice and managed services, recently purchased the assets and customer base of StarView Solutions, an Austin-based provider of cloud voice solutions.
VoIP Provider Voxox Enters into Distribution Partnership Agreement with TBI
Voxox, a comprehensive cloud-based rich communication service for consumers and businesses, has entered into a distribution partnership agreement with technology services distributor Telecom Brokerage, Inc. (TBI).
Business VoIP Provider Intros New Packages for SMBs
IPitomy, a provider of VoIP unified communications platforms including premises-based and virtual cloud based business solutions, has joined an affiliate to offer SIP trunking packages that will suit the needs of SMBs.
TDS Telecom Partners with Bandwidth to Expand VoIP Business
Voice over Internet Protocol (VoIP) phone systems are a perfect tool for businesses, because they are able to deliver high quality business-class services at only a fraction of the cost of similar landline-based packages. TDS Telecom is a provider of excellent business and residential VoIP phone systems that primarily serves the northeastern United States, yet the company is looking to expand its reach due to growing customer demands. In order to do so, the company is partnering with Bandwidth to expand their Competitive Local Exchange Carrier (CLEC) footprint in order to provide services to a larger region.
Velocity's 'Choose a la Carte' Policy Popular with SMBs
Many service providers offer bundled VoIP services that do help consumers consolidate their phone bills and save money, but in the process, they are also saddled with services that they are not likely to use. Velocity is making an effort to change that by providing affordable VoIP solutions that lower costs without depriving the consumer of the right to choose a la carte the services they need.
Loffler Companies Now a Hosted VoIP Partner
Loffler Companies, a business technology and services provider in the upper Midwest, has announced a new partnership with ShoreTel Sky, a national hosted VoIP vendor.
Etisalat to Open UAE Network to Competitor du
Etisalat is apparently planning to open up its telecommunications network in the United Arab Emirates to its rival du, according to Reuters.
Business VoIP to Grow to $35B by 2018
Communications over IP has introduced new levels of efficiency and flexibility allowing individual users and businesses to use many features which in the past would have been too expensive. With VoIP services SMBs can now compete with large enterprises when it comes to comprehensive communications solutions without breaking the bank. This has resulted in more businesses of all sizes choosing VoIP as their preferred communication service.
VoIP Provider Files for Bankruptcy Amid Pyramid Scheme Charges
As business VoIP gets ever more popular, one provider, TelexFree, has shuttered its operations and declare Chapter 11 bankruptcy amid allegations that the company was running a pyramid scheme. The firm has been accused of targeting Brazilian citizens as well as immigrants. TelexFree announced the shutdown with a post on its homepage, saying it has ended all of its business operations while it goes through the process of getting bankruptcy approval.
Versature Launches Channel Partner Program for MSPs in Canada
Versature, an Ottawa-based Hosted PBX service provider for small-to-medium sized businesses, has launched an official channel partner program for Managed IT Service Providers (MSPs) in Canada.
Wheelings & Dealings: Teltek Enters into Partnership with Zultys
VoIP providers are among the top companies being selected for partnerships these days, with VoIP technology in high demand and vendors looking to offer the best options to their clients. By this token, Teltek-a woman-owned technology support company specializing in telephone systems, IT services, carrier service consulting, and voice and data cabling-has added Zultys to its growing list of technology partners.
WhatsApp vs. Viber: VoIP Services Battle It Out
Viber and WhatsApp are the two most popular messaging apps used today, having helped millions of people to communicate with their friends and family. Both these apps are popular as is evident from the wide user base. At the base functionality level, both these apps are the same as they offer a great messaging service to users.
Business VoIP Providers Must Stay Vigilant Against 'Vishing' Attacks
VoIP has become so ubiquitous a solution that even banks are beginning to use it. But there are criminals to match every new technology out there, and VoIP has not been an exception. Over the past several years, hackers located somewhere in Eastern Europe have reportedly been targeting dozens of U.S. banks in an elaborate phishing scheme to capture payment card data from victims.
UC Market Forecast Can Mean Positive Growth for Business VoIP Providers
Market intelligence from Infonetics Research forecasts good stuff for the UC market in the coming years.
According to the research firm's most recent report, VoIP services revenue will hit $88 billion by 2018. Conversely, in 2013, Infonetics reported that the global market for VoIP services brought in $68 billion in revenue, an eight percent gain over 2012.
Re-routing Roaming Calls to VoIP Could Save Serious Cash
For anyone who has traveled internationally, you know that roaming charges are a like a dark cloud hanging over your cell phone use. You might do the old "Airplane mode" trick to keep your phone on without racking up unwanted fees, and gleefully springing on any free Wi-Fi hotspot to finally send and receive over-the-top (OTT) messages. But with VoIP technology, we are no longer limited to online messaging and can make phone calls abroad too. VoIP provider Vonage is introducing a new system called ReachMe Roaming, which will bypass carriers altogether while still letting travelers use their existing cell phone numbers abroad.
USDA Upgrades its Mobile Services
The United States Department of Agriculture (USDA) is a government agency known more for occupying itself with the matters of, well, agriculture in the United States. But when mobile technology advances at the rate it has been going at for nearly seven years, even the most non-tech agencies in government start to take action to make sure that they don't have any security vulnerabilities that could lead to chaos.
Nonprofit Warns that Comcast-Time Warner Deal Could Hurt Some VoIP Services
Before high-definition voice and mobility were selling points for voice over IP (VoIP), there was the original value proposition that VoIP phone service costs less than analogue calling. Recently, Time Warner Cable had been using this feature of VoIP to help lower income households gain access to affordable phone service, but now some fear that charitable use will be coming to an end.
Want More Efficient Communications? Consider VoIP
In this modern Internet era, it's hard to believe there are still businesses relying on landlines to service their communications needs. The cons on the checklist of landlines are growing as we push towards an IP-centric society, with landlines becoming more expensive and completely inconvenient for business functions. Given this, why is a VoIP line the better choice?
Why Business VoIP Providers Need to Test the Quality of Their Networks
With so many different technology options available today that are designed to make your work life easier and more efficient, how do you select the right fit for your environment? Can you expect the same level of enhancement from everything on the market, or do you need to do your research to identify a best fit? Business VoIP providers worth your time will help you explore all options, making sure you find the best offering to fit your needs.
IP Phone Warehouse Now Offers Vodia Mini PBX Appliance
IP Phone Warehouse was primarily founded to level the playing field for SMBs and consumers and give them access to VoIP products - generally regarded as the prerogative of 'large businesses.' With this in mind, it added Vodia Networks' mini PBX appliance to its shelves.
5 Factors When Considering a Business VoIP Provider
The benefits of moving away from the traditional landline structure for communications have been clearly outlined, but how do you successfully make the switch? Can you simply call up the members included on a list of business VoIP providers and ask for a bid, or is it more complicated than that? Do you go with what your competitor is doing or is it better not to seek after a one-size-fits-all solution?
FreedomVoice Offers New Benefits for Partners
A number of factors including the complexities in dealing with the carriers, tax and regulatory issues, and low hardware margins reportedly impacted the profitability of resellers and service providers that integrate Freedom IQ's virtual phone systems and business VoIP PBX services into their offerings.
Why Business VoIP Providers Want You to Consider the IP Fax
When was the last time you sent a fax? If you're like a lot of professionals, it probably wasn't that long ago. As much as we like to think we are completely in the digital age, we still rely on older technology to support our efforts. Still, faxing is moving into the next generation, aligning with the all-IP environment and embracing new capabilities. Business VoIP providers are catching on, promoting the value of IP faxing to potential customers.
VoIP 101 for Small Business
Even though you're undoubtedly busy running your small business, you've probably heard something about voice-over-IP (VoIP) through an ad or article, or seen a partner business using the technology. Likely you've at least ask the question, "should my business consider adopting VoIP?"
ConnectMeVoice SIP Trunk Application Rated Avaya Compliant
ConnectMeVoice is a provider of both hosted voice over Internet Protocol (VoIP) services and Session Initiation Protocol (SIP) trunking services. ConnectMeVoice aims to help businesses save money by improving the quality and reliability of their phone calls without increasing costs. The company recently announced that its SIP trunking application has been successfully compliance-tested by Avaya, and has been officially declared compliant with Avaya IP Office 9.0.
TransNexus' NexOSS Helps Prescient Tackle VoIP Fraud
Prescient Worldwide, a reseller of telecommunications solutions, recently selected NexOSS from TransNexus, a developer of voice over IP (VoIP) network management software, to provide dynamic least cost routing and telecom fraud detection to complement its Oracle Acme Packet based network.
VoIP Market to Reach $9.35 Billion by 2019, Study Predicts
There was a time when I would pull out a digital camera during an interview and it would always lead to questions and curiosity about the new device. Now, of course, there's more conversation if I don't use a digital camera.
Converged Technology Announces It Is Offering ShoreTel's Sky Solutions
ShoreTel has long been considered one of the top providers of business solutions in the enterprise business world. The firm has announced a strengthening of its standings thanks to its expansion when it comes to the reach of the ShoreTel Sky solutions. In particular, Converged Technology Professionals said it is going to start offering the ShoreTel Sky solutions to its customers starting this spring.
Video Killed the Radio Star - Did Mobile VoIP Kill the Telco?
The telco may still be alive and well, but its health is in question. Many believe that mobile VoIP will eat up what's left of voice revenue potential for the telco, a loss that Juniper Research suggests will hit $5 billion by 2015. Will business VoIP providers need to focus on the mobile opportunity to stay in business?
Vertical Markets Can Help VoIP Avoid Commoditization
There's no debate that VoIP is growing. A recent Infonetics report found that VoIP and IMS grew among carriers by roughly 30 percent last year, for instance. But VoIP currently is in a situation where choosing and setting up business service is too complex while, at the same time, it is becoming too commoditized for the liking of VoIP providers looking to boost profits.
A Look into IntelePeer's New CoreCloud UC Service
IntelePeer is a provider of cloud-based communication services that cater to a range of businesses around the world. It specializes in providing many communication services such as voice, SMS and video through the cloud. By offering these services on an on-demand basis, the company hopes to help its customers make the transition from legacy infrastructure to next generation IP communication systems that will help them get the most out of recent technological advancements.
Wheelings & Dealings: Viber Scooped Up by Rakuten for $900 Million
The VoIP market is valuable - as in "expected to hit $82.7 Billion by 2017" valuable - so it's not surprising that there's been a lot of global manoeuvring in the space lately. For example, China Mobile International recently brought its Jego VoIP app to Canada. More recently, though, Japanese Internet giant Rakuten topped this with the purchase of Viber Media for $900 million.
VoIP Adoption Lower Among Small Business, Australian Study Finds
If Australia is any indication, small businesses are not taking full advantage of the technology available to them.
Level 3 Communications Recognized by Frost & Sullivan for VoIP and SIP Trunking Services
Level 3 Communications, a Fortune 500 provider of communications services, has reinforced its reputation as a leader in helping enterprises move towards IP-based communication services, winning the Competitive Strategy Leadership Award in the VoIP access and SIP trunking services market from Frost & Sullivan.
The Three Keys to Working Mobile
There is no guarantee that working from the road will be a seamless experience, even if it is becoming increasingly common. If done right, there can be almost no interruption as a mobile professional moves from office to flight to hotel room. But, it does take some initial planning.
Moimstone Partners with NEC on New Android VoIP Handset
Business VoIP only seems to be getting more popular as we move into the 21st century. One company after another is coming back with financial reports that seem to be good news for the market as a whole. Moimstone is attempting to take advantage of the positive trend with the signing of a distribution agreement with NEC for a new Android-based business VoIP handset.
VoIP Presents New Security Challenges
With the rise of voice-over-IP, we've entered a brave new world of voice communication that is easier, cheaper and more integrated with other communication systems. All this is good. But, one of the costs of VoIP is increased security risks since, unlike the telephone network of old, VoIP is digital and therefore subject to the same kind of hacking that challenges other computer-related services.
beroNet and 3CX Forge Partnership
Partnerships are the norm in today's business world, as they allow businesses to come together and offer a superior technological solution for their mutual customers. Since different companies often specialize in different areas, it is sensible to combine related technologies to ensure that the customers have a better overall experience when using integrated systems. The latest partnership that is sure to offer such added value to VoIP users is the one between beroNet and 3CX phone systems.
Why Legacy Systems Don't Have to Interfere with VoIP
Change is not always easy - ask any business owner. It's fun to get excited about change when you're young and the world appears to be your oyster. When you've got a little experience under your belt, you understand the challenges that usually come with change, and when something appears to be working, why rock the boat?
This is Not Your Grandmother's Business Phone
VoIP is hot, and with good reason: It delivers more telephone functionality for less money than traditional business phone solutions. With the explosion of business VoIP adoption, there also have been great strides made in terms of what VoIP has to offer the enterprise.
Comings & Goings: ITC Telecom Adds Susan Misgen to Roster as Director of System Solutions
ITC Telecom Technology LLC recently made a new roster move, bringing in Susan Misgen as its new director of system solutions. Misgen was brought in to help advance ITC Telecom's efforts in the Zultys IP-PBX Business Phone Systems line, and thanks to Misgen's experience in the field, the company's efforts should prove much smoother overall.
VoIP Innovations' Titanium III Ready to Storm ITEXPO 2014
With the Consumer Electronics Show winding down, it's already time to start looking at the next big show in terms of electronics, and it's on its way faster than many might have expected. More specifically, it's ITEXPO 2014, set to run January 28 - 31 in Miami. This year's slate is set to have plenty of major names in the field showing up to offer commentary on market conditions, show off products, and connect with other companies in the field. One such company ready to show its stuff at ITEXPO 2014 is VoIP Innovations, who is readying Titanium III to show in its booth.
What Can a Hosted PBX Do for Your Business?
So, you need to simplify your business communication system. You've signed up for some marketing newsletters from various business VoIP providers, but you're still not sure where to begin. You don't want a complicated system, one that requires time or upgrades and costly maintenance. How do you choose?
Terms to Help Explain VoIP Service Requirements
There are some important terms that users should know before selecting a voice over Internet Protocol (VoIP) service provider. With a proper understanding of these terms, it will be easier to go out and select the right VoIP service provider for your needs.
VoIP Supply Named One of Western New York's Most Admired Companies
VoIP Supply, a North American VoIP solutions provider, has been named by Buffalo Business First as one of Western New York's Most Admired Companies. It is the second straight year VoIP Supply has made the list, and an impressive addition to the company's list of accolades.
How Business VoIP Providers Bring the Old Into the New
When was the last time you gave thought to the original telephone network? A glimpse at an old western movie or television show set in the 1890s and you'll get a reminder of just how limited people were when they wanted to get a message from point A to point B. Back then, any telephone call placed had to be carried over its own separate copper wire pair. As you can imagine, this method was expensive to install and operate.
Why Cisco Didn't Need to Win in European Court
Telecom companies don't like it when giants outplay them. Microsoft paved the way for software that would change the way we work and live, but others like Google and Apple earned a leg-up where connectivity and mobility are concerned. Now that Microsoft is acquiring the tools it needs to better compete in these realms, a few challengers have arisen.
Three out of Four Employees Don't Text Their Boss
VoIP's rise to prominence in recent years, along with the fact that many smartphone users now prefer IM to text messaging, makes it easy to forget that older methods of communication are still worth studying. Take good old text messaging, for example: Many people still turn to SMS daily to get their message across, but, curiously, it hasn't quite caught on amongst business users.
Shopping for VoIP? Keep This List Handy
So, you're looking to trim a few expenses in the new year but want to maintain communication effectiveness in the office? Then VoIP is your best choice when it comes to keeping the bills low and taking advantage of a ton of useful features. From e-mail, to call forwarding, to VoIP on the go, it's a pretty fantastic system for keeping communication channels up and running while maintaining a healthy bottom line.
babyTEL Unveils Triple Play Service Over the Internet
Voice over IP (VoIP) has revolutionized the world of telecommunications. Having converged with other IP communications technologies, users are now able to perform all types of business essentials ¬- carry out phone calls, send faxes, offer voice mail, manage email, conduct Web conferences, and more - all over one unified communications system.
Xpander Communications Launches New SIP Trunking Service Website
To help meet the increasing demand for reliable and affordable Session Initiation Protocol trunking solutions, VoIP service provider Xpander Communications has launched a division called siptrunkservice.com that is intended specifically for businesses seeking out these SIP services.
Jajah.com, Jajah Direct Ceasing Services Next Month
By the end of next month, VoIP provider Jajah is ceasing its two services. The recent announcement is not a surprise - given all of the alternatives out there. There is, of course, Skype, as well as many other firms, which are also better known and have more users.
Telnexus Launches New Site to Sell Kazoo's Cloud Telecom Platform
Telnexus LLC, a California-based telecom provider, announced on Tuesday that it has launched BerkeleyPhone.net, which will be used to resell Kazoo's 2600hz cloud telecom platform to small-to-midsized businesses. Bay Area business association members will receive a charter subscription of $150 per user per year, or $15 per user per month.
How Business VoIP Providers Make Entrepreneurial Dreams Come True
Today's entrepreneur is one among many, as the economic downturn in recent years spurred a number of professionals to take the chance on their own talents rather than relying on a rebound. As such, a number of new operations continue to spring up: startups ready to take on a new industry and small, one-man-shops focused on personalized care. Business VoIP providers can help them stay connected, even as they grow.
Signing up with a business VoIP provider is a big deal. No matter the size and age of your business, change can be scary. But it can also be good. VoIP business services tend to have a larger setup cost, and much lower ongoing costs than their circuit-switched counterparts. Every VoIP provider has a different list of feature sets and prices. Here is a list of ten questions you can ask a potential provider. Be honest with them, and be honest with yourself. Be sure you have the best information before making such a big decision