Business VoIP Providers Featured Articles
Report: Wireless and VoIP Continues to Replace Wireline
Surveys of consumer and business voice communication trends have shown a steady decline in wireline usage, replaced by Voice over Internet Protocol (VoIP) subscriptions and wireless adoption.
CounterPath Awarded Patent for Mobile VoIP Network
The U.S. Patent and Trademark Office has awarded patent No. US 8,763-which will help improve product performance, extend average product service life-to CounterPath Corporation. The patent, titled 'Network Based Authentication,' protects CounterPath's unique methods of authenticating a Voice over IP (VoIP) softphone application on a device via a GSM-based telephone network, rather than through traditional username/password requirements.
Digicel Blocks VoIP Services in the Caribbean
Another day, another report of telecommunications provider Digicel cutting off VoIP services from interacting with its network. The Columbus CEO reported in a recent article on Digacel's decision to halt VoIP access throughout the Caribbean, and in all the countries in that region it has affected with its decision, customers are voicing their concerns.
Curse, Inc. Brings Voice Technology to Hi-Rez Studios
While business VoIP providers may usually think of VoIP technology only in terms of the enterprise, it is becoming one of the most useful and versatile communications methods today. Hi-Rez Studios, creator of the popular online multiplayer game SMITE, has formed a partnership with Curse, Inc. to implement the gaming technology company's VoIP platform, called Curse Voice.
Improving the Safety of VoIP Networks
Adoption of VoIP networks has increased in leaps and bounds over the last few years. Today, many individuals and businesses use VoIP extensively for making voice calls. Along with this widespread use of VoIP, however, come some security issues. It is possible for hackers to access VoIP networks to eavesdrop on calls, change caller IDs, disrupt phone calls, or even send unwanted messages through the network.
Telecoms Urge BTRC to Halt Illegal Teletalk VoIP Calls
Telecommunications providers Grameenphone, Banglalink, and Robi recently wrote a letter to the Bangladesh Telecommunication Regulatory Commission, urging it to crack down on Teletalk for allowing mobile users to make illegal international VoIP calls.
An Insight into the Competition of French Telecom Market
France is the third largest telecom market in Europe, in terms of market penetration and customer base. This market has four major players, namely, Orange, Bouygues Telecom, SFR and Illiad SA. Out of these four, Orange is the oldest player in the French market, and it is also one of the major telecom and VoIP service companies in the world.
Why VoIP Apps are Perfect for Consumers
VoIP is poised to change the world with its ability to perform voice calls over Internet connections rather than traditional telephone lines. Cutting costs, VoIP has become a popular choice for many businesses wanting to save money, and develop more efficient lines of communication.
Wheelings & Dealings: One Source Networks Acquires StarView Solutions
One Source Networks (OSN), a company that offers voice and managed services, recently purchased the assets and customer base of StarView Solutions, an Austin-based provider of cloud voice solutions.
VoIP Provider Voxox Enters into Distribution Partnership Agreement with TBI
Voxox, a comprehensive cloud-based rich communication service for consumers and businesses, has entered into a distribution partnership agreement with technology services distributor Telecom Brokerage, Inc. (TBI).
Business VoIP Provider Intros New Packages for SMBs
IPitomy, a provider of VoIP unified communications platforms including premises-based and virtual cloud based business solutions, has joined an affiliate to offer SIP trunking packages that will suit the needs of SMBs.
TDS Telecom Partners with Bandwidth to Expand VoIP Business
Voice over Internet Protocol (VoIP) phone systems are a perfect tool for businesses, because they are able to deliver high quality business-class services at only a fraction of the cost of similar landline-based packages. TDS Telecom is a provider of excellent business and residential VoIP phone systems that primarily serves the northeastern United States, yet the company is looking to expand its reach due to growing customer demands. In order to do so, the company is partnering with Bandwidth to expand their Competitive Local Exchange Carrier (CLEC) footprint in order to provide services to a larger region.
Velocity's 'Choose a la Carte' Policy Popular with SMBs
Many service providers offer bundled VoIP services that do help consumers consolidate their phone bills and save money, but in the process, they are also saddled with services that they are not likely to use. Velocity is making an effort to change that by providing affordable VoIP solutions that lower costs without depriving the consumer of the right to choose a la carte the services they need.
Loffler Companies Now a Hosted VoIP Partner
Loffler Companies, a business technology and services provider in the upper Midwest, has announced a new partnership with ShoreTel Sky, a national hosted VoIP vendor.
Etisalat to Open UAE Network to Competitor du
Etisalat is apparently planning to open up its telecommunications network in the United Arab Emirates to its rival du, according to Reuters.
Business VoIP to Grow to $35B by 2018
Communications over IP has introduced new levels of efficiency and flexibility allowing individual users and businesses to use many features which in the past would have been too expensive. With VoIP services SMBs can now compete with large enterprises when it comes to comprehensive communications solutions without breaking the bank. This has resulted in more businesses of all sizes choosing VoIP as their preferred communication service.
VoIP Provider Files for Bankruptcy Amid Pyramid Scheme Charges
As business VoIP gets ever more popular, one provider, TelexFree, has shuttered its operations and declare Chapter 11 bankruptcy amid allegations that the company was running a pyramid scheme. The firm has been accused of targeting Brazilian citizens as well as immigrants. TelexFree announced the shutdown with a post on its homepage, saying it has ended all of its business operations while it goes through the process of getting bankruptcy approval.
Versature Launches Channel Partner Program for MSPs in Canada
Versature, an Ottawa-based Hosted PBX service provider for small-to-medium sized businesses, has launched an official channel partner program for Managed IT Service Providers (MSPs) in Canada.
Wheelings & Dealings: Teltek Enters into Partnership with Zultys
VoIP providers are among the top companies being selected for partnerships these days, with VoIP technology in high demand and vendors looking to offer the best options to their clients. By this token, Teltek-a woman-owned technology support company specializing in telephone systems, IT services, carrier service consulting, and voice and data cabling-has added Zultys to its growing list of technology partners.
WhatsApp vs. Viber: VoIP Services Battle It Out
Viber and WhatsApp are the two most popular messaging apps used today, having helped millions of people to communicate with their friends and family. Both these apps are popular as is evident from the wide user base. At the base functionality level, both these apps are the same as they offer a great messaging service to users.
Business VoIP Providers Must Stay Vigilant Against 'Vishing' Attacks
VoIP has become so ubiquitous a solution that even banks are beginning to use it. But there are criminals to match every new technology out there, and VoIP has not been an exception. Over the past several years, hackers located somewhere in Eastern Europe have reportedly been targeting dozens of U.S. banks in an elaborate phishing scheme to capture payment card data from victims.
UC Market Forecast Can Mean Positive Growth for Business VoIP Providers
Market intelligence from Infonetics Research forecasts good stuff for the UC market in the coming years.
According to the research firm's most recent report, VoIP services revenue will hit $88 billion by 2018. Conversely, in 2013, Infonetics reported that the global market for VoIP services brought in $68 billion in revenue, an eight percent gain over 2012.
Re-routing Roaming Calls to VoIP Could Save Serious Cash
For anyone who has traveled internationally, you know that roaming charges are a like a dark cloud hanging over your cell phone use. You might do the old "Airplane mode" trick to keep your phone on without racking up unwanted fees, and gleefully springing on any free Wi-Fi hotspot to finally send and receive over-the-top (OTT) messages. But with VoIP technology, we are no longer limited to online messaging and can make phone calls abroad too. VoIP provider Vonage is introducing a new system called ReachMe Roaming, which will bypass carriers altogether while still letting travelers use their existing cell phone numbers abroad.
USDA Upgrades its Mobile Services
The United States Department of Agriculture (USDA) is a government agency known more for occupying itself with the matters of, well, agriculture in the United States. But when mobile technology advances at the rate it has been going at for nearly seven years, even the most non-tech agencies in government start to take action to make sure that they don't have any security vulnerabilities that could lead to chaos.
Nonprofit Warns that Comcast-Time Warner Deal Could Hurt Some VoIP Services
Before high-definition voice and mobility were selling points for voice over IP (VoIP), there was the original value proposition that VoIP phone service costs less than analogue calling. Recently, Time Warner Cable had been using this feature of VoIP to help lower income households gain access to affordable phone service, but now some fear that charitable use will be coming to an end.
Want More Efficient Communications? Consider VoIP
In this modern Internet era, it's hard to believe there are still businesses relying on landlines to service their communications needs. The cons on the checklist of landlines are growing as we push towards an IP-centric society, with landlines becoming more expensive and completely inconvenient for business functions. Given this, why is a VoIP line the better choice?
Why Business VoIP Providers Need to Test the Quality of Their Networks
With so many different technology options available today that are designed to make your work life easier and more efficient, how do you select the right fit for your environment? Can you expect the same level of enhancement from everything on the market, or do you need to do your research to identify a best fit? Business VoIP providers worth your time will help you explore all options, making sure you find the best offering to fit your needs.
IP Phone Warehouse Now Offers Vodia Mini PBX Appliance
IP Phone Warehouse was primarily founded to level the playing field for SMBs and consumers and give them access to VoIP products - generally regarded as the prerogative of 'large businesses.' With this in mind, it added Vodia Networks' mini PBX appliance to its shelves.
5 Factors When Considering a Business VoIP Provider
The benefits of moving away from the traditional landline structure for communications have been clearly outlined, but how do you successfully make the switch? Can you simply call up the members included on a list of business VoIP providers and ask for a bid, or is it more complicated than that? Do you go with what your competitor is doing or is it better not to seek after a one-size-fits-all solution?
FreedomVoice Offers New Benefits for Partners
A number of factors including the complexities in dealing with the carriers, tax and regulatory issues, and low hardware margins reportedly impacted the profitability of resellers and service providers that integrate Freedom IQ's virtual phone systems and business VoIP PBX services into their offerings.
Why Business VoIP Providers Want You to Consider the IP Fax
When was the last time you sent a fax? If you're like a lot of professionals, it probably wasn't that long ago. As much as we like to think we are completely in the digital age, we still rely on older technology to support our efforts. Still, faxing is moving into the next generation, aligning with the all-IP environment and embracing new capabilities. Business VoIP providers are catching on, promoting the value of IP faxing to potential customers.
VoIP 101 for Small Business
Even though you're undoubtedly busy running your small business, you've probably heard something about voice-over-IP (VoIP) through an ad or article, or seen a partner business using the technology. Likely you've at least ask the question, "should my business consider adopting VoIP?"
ConnectMeVoice SIP Trunk Application Rated Avaya Compliant
ConnectMeVoice is a provider of both hosted voice over Internet Protocol (VoIP) services and Session Initiation Protocol (SIP) trunking services. ConnectMeVoice aims to help businesses save money by improving the quality and reliability of their phone calls without increasing costs. The company recently announced that its SIP trunking application has been successfully compliance-tested by Avaya, and has been officially declared compliant with Avaya IP Office 9.0.
TransNexus' NexOSS Helps Prescient Tackle VoIP Fraud
Prescient Worldwide, a reseller of telecommunications solutions, recently selected NexOSS from TransNexus, a developer of voice over IP (VoIP) network management software, to provide dynamic least cost routing and telecom fraud detection to complement its Oracle Acme Packet based network.
VoIP Market to Reach $9.35 Billion by 2019, Study Predicts
There was a time when I would pull out a digital camera during an interview and it would always lead to questions and curiosity about the new device. Now, of course, there's more conversation if I don't use a digital camera.
Converged Technology Announces It Is Offering ShoreTel's Sky Solutions
ShoreTel has long been considered one of the top providers of business solutions in the enterprise business world. The firm has announced a strengthening of its standings thanks to its expansion when it comes to the reach of the ShoreTel Sky solutions. In particular, Converged Technology Professionals said it is going to start offering the ShoreTel Sky solutions to its customers starting this spring.
Video Killed the Radio Star - Did Mobile VoIP Kill the Telco?
The telco may still be alive and well, but its health is in question. Many believe that mobile VoIP will eat up what's left of voice revenue potential for the telco, a loss that Juniper Research suggests will hit $5 billion by 2015. Will business VoIP providers need to focus on the mobile opportunity to stay in business?
Vertical Markets Can Help VoIP Avoid Commoditization
There's no debate that VoIP is growing. A recent Infonetics report found that VoIP and IMS grew among carriers by roughly 30 percent last year, for instance. But VoIP currently is in a situation where choosing and setting up business service is too complex while, at the same time, it is becoming too commoditized for the liking of VoIP providers looking to boost profits.
A Look into IntelePeer's New CoreCloud UC Service
IntelePeer is a provider of cloud-based communication services that cater to a range of businesses around the world. It specializes in providing many communication services such as voice, SMS and video through the cloud. By offering these services on an on-demand basis, the company hopes to help its customers make the transition from legacy infrastructure to next generation IP communication systems that will help them get the most out of recent technological advancements.
Wheelings & Dealings: Viber Scooped Up by Rakuten for $900 Million
The VoIP market is valuable - as in "expected to hit $82.7 Billion by 2017" valuable - so it's not surprising that there's been a lot of global manoeuvring in the space lately. For example, China Mobile International recently brought its Jego VoIP app to Canada. More recently, though, Japanese Internet giant Rakuten topped this with the purchase of Viber Media for $900 million.
VoIP Adoption Lower Among Small Business, Australian Study Finds
If Australia is any indication, small businesses are not taking full advantage of the technology available to them.
Level 3 Communications Recognized by Frost & Sullivan for VoIP and SIP Trunking Services
Level 3 Communications, a Fortune 500 provider of communications services, has reinforced its reputation as a leader in helping enterprises move towards IP-based communication services, winning the Competitive Strategy Leadership Award in the VoIP access and SIP trunking services market from Frost & Sullivan.
The Three Keys to Working Mobile
There is no guarantee that working from the road will be a seamless experience, even if it is becoming increasingly common. If done right, there can be almost no interruption as a mobile professional moves from office to flight to hotel room. But, it does take some initial planning.
Moimstone Partners with NEC on New Android VoIP Handset
Business VoIP only seems to be getting more popular as we move into the 21st century. One company after another is coming back with financial reports that seem to be good news for the market as a whole. Moimstone is attempting to take advantage of the positive trend with the signing of a distribution agreement with NEC for a new Android-based business VoIP handset.
VoIP Presents New Security Challenges
With the rise of voice-over-IP, we've entered a brave new world of voice communication that is easier, cheaper and more integrated with other communication systems. All this is good. But, one of the costs of VoIP is increased security risks since, unlike the telephone network of old, VoIP is digital and therefore subject to the same kind of hacking that challenges other computer-related services.
beroNet and 3CX Forge Partnership
Partnerships are the norm in today's business world, as they allow businesses to come together and offer a superior technological solution for their mutual customers. Since different companies often specialize in different areas, it is sensible to combine related technologies to ensure that the customers have a better overall experience when using integrated systems. The latest partnership that is sure to offer such added value to VoIP users is the one between beroNet and 3CX phone systems.
Why Legacy Systems Don't Have to Interfere with VoIP
Change is not always easy - ask any business owner. It's fun to get excited about change when you're young and the world appears to be your oyster. When you've got a little experience under your belt, you understand the challenges that usually come with change, and when something appears to be working, why rock the boat?
This is Not Your Grandmother's Business Phone
VoIP is hot, and with good reason: It delivers more telephone functionality for less money than traditional business phone solutions. With the explosion of business VoIP adoption, there also have been great strides made in terms of what VoIP has to offer the enterprise.
Comings & Goings: ITC Telecom Adds Susan Misgen to Roster as Director of System Solutions
ITC Telecom Technology LLC recently made a new roster move, bringing in Susan Misgen as its new director of system solutions. Misgen was brought in to help advance ITC Telecom's efforts in the Zultys IP-PBX Business Phone Systems line, and thanks to Misgen's experience in the field, the company's efforts should prove much smoother overall.
VoIP Innovations' Titanium III Ready to Storm ITEXPO 2014
With the Consumer Electronics Show winding down, it's already time to start looking at the next big show in terms of electronics, and it's on its way faster than many might have expected. More specifically, it's ITEXPO 2014, set to run January 28 - 31 in Miami. This year's slate is set to have plenty of major names in the field showing up to offer commentary on market conditions, show off products, and connect with other companies in the field. One such company ready to show its stuff at ITEXPO 2014 is VoIP Innovations, who is readying Titanium III to show in its booth.
What Can a Hosted PBX Do for Your Business?
So, you need to simplify your business communication system. You've signed up for some marketing newsletters from various business VoIP providers, but you're still not sure where to begin. You don't want a complicated system, one that requires time or upgrades and costly maintenance. How do you choose?
Terms to Help Explain VoIP Service Requirements
There are some important terms that users should know before selecting a voice over Internet Protocol (VoIP) service provider. With a proper understanding of these terms, it will be easier to go out and select the right VoIP service provider for your needs.
VoIP Supply Named One of Western New York's Most Admired Companies
VoIP Supply, a North American VoIP solutions provider, has been named by Buffalo Business First as one of Western New York's Most Admired Companies. It is the second straight year VoIP Supply has made the list, and an impressive addition to the company's list of accolades.
How Business VoIP Providers Bring the Old Into the New
When was the last time you gave thought to the original telephone network? A glimpse at an old western movie or television show set in the 1890s and you'll get a reminder of just how limited people were when they wanted to get a message from point A to point B. Back then, any telephone call placed had to be carried over its own separate copper wire pair. As you can imagine, this method was expensive to install and operate.
Why Cisco Didn't Need to Win in European Court
Telecom companies don't like it when giants outplay them. Microsoft paved the way for software that would change the way we work and live, but others like Google and Apple earned a leg-up where connectivity and mobility are concerned. Now that Microsoft is acquiring the tools it needs to better compete in these realms, a few challengers have arisen.
Three out of Four Employees Don't Text Their Boss
VoIP's rise to prominence in recent years, along with the fact that many smartphone users now prefer IM to text messaging, makes it easy to forget that older methods of communication are still worth studying. Take good old text messaging, for example: Many people still turn to SMS daily to get their message across, but, curiously, it hasn't quite caught on amongst business users.
Shopping for VoIP? Keep This List Handy
So, you're looking to trim a few expenses in the new year but want to maintain communication effectiveness in the office? Then VoIP is your best choice when it comes to keeping the bills low and taking advantage of a ton of useful features. From e-mail, to call forwarding, to VoIP on the go, it's a pretty fantastic system for keeping communication channels up and running while maintaining a healthy bottom line.
babyTEL Unveils Triple Play Service Over the Internet
Voice over IP (VoIP) has revolutionized the world of telecommunications. Having converged with other IP communications technologies, users are now able to perform all types of business essentials ¬- carry out phone calls, send faxes, offer voice mail, manage email, conduct Web conferences, and more - all over one unified communications system.
Xpander Communications Launches New SIP Trunking Service Website
To help meet the increasing demand for reliable and affordable Session Initiation Protocol trunking solutions, VoIP service provider Xpander Communications has launched a division called siptrunkservice.com that is intended specifically for businesses seeking out these SIP services.
Jajah.com, Jajah Direct Ceasing Services Next Month
By the end of next month, VoIP provider Jajah is ceasing its two services. The recent announcement is not a surprise - given all of the alternatives out there. There is, of course, Skype, as well as many other firms, which are also better known and have more users.
Telnexus Launches New Site to Sell Kazoo's Cloud Telecom Platform
Telnexus LLC, a California-based telecom provider, announced on Tuesday that it has launched BerkeleyPhone.net, which will be used to resell Kazoo's 2600hz cloud telecom platform to small-to-midsized businesses. Bay Area business association members will receive a charter subscription of $150 per user per year, or $15 per user per month.
How Business VoIP Providers Make Entrepreneurial Dreams Come True
Today's entrepreneur is one among many, as the economic downturn in recent years spurred a number of professionals to take the chance on their own talents rather than relying on a rebound. As such, a number of new operations continue to spring up: startups ready to take on a new industry and small, one-man-shops focused on personalized care. Business VoIP providers can help them stay connected, even as they grow.
Dispelling Business VoIP Misconceptions
VoIP is one of those technologies that has proven its resilience. Having evolved with the Internet since its inception, VoIP has only gotten better and more efficient with time, helping businesses to communicate more effectively and for a lot less money. Despite all the good stuff that comes with VoIP, many businesses and organizations are still not on board with VoIP adoption, perhaps because there are still a few misunderstandings about VoIP. Here are some misconceptions about the technology and why they are just that; misconceptions.
Vonage Completes $130M Vocalocity Acquisition
Vonage, a cloud-based communications services provider, has completed the acquisition of Vocalocity, a SaaS-based communications provider for Small and Medium Businesses (SMBs). The acquisition folds Vocalocity into Vonage, and will service SMBs under a new department, dubbed Vonage Business Solutions.
Business Won't Stop Working, but We Must
While most of us are probably pretty sensible about needing a balance between work and home life, part of the problem is that we're now pressured to keep up with those who don't "have a life." Cell phones are great, but they've enabled those who don't have a life to push all of us to work all the time. A recent GetVoIP survey proves the point.
Arcturus Networks Launches Microcontroller-based VoIP, Distributed IP Solution
Arcturus Networks, a Toronto-based provider of embedded communications solutions, has announced that it has created a microcontroller-based (MCU) solution for VoIP and distributed IP audio end-points, the uCMK60-VoIP board.
CallDirek Begins Transitioning Customers to Mobile VoIP with New Apps
CallDirek is an international communications company that has a good track record for keeping up with the times. For example, back in 2010, the company introduced 'Pinless Dialing,' in recognition of how often its global customers were placing international calls. Earlier this week, CallDirek did something similar for its mobile customers with the launch of mobile VoIP calling apps.
Can RingCentral Perform as a Leading Business VoIP Provider?
The popularity of relying on third party vendors to provide access to next generation technologies is driving the demand for cloud solutions. This is especially true for businesses seeking ways to reduce the cost of staying in touch. As such, the opportunity is ripe for business VoIP providers wanting to drive new revenue streams and secure profitable opportunities.
The Top VoIP Models: Which Is Best for Your Business?
The growing adoption of VoIP makes it easier for companies to employ more features in their phone systems. The increasing recognition of the need for efficiency with lower costs within an organization is an influence that's helping to drive the acceptance of VoIP in the business world.
Business Broadband.us.com Announces Price Cuts for Business VoIP and Other Services
Business Broadband.us.com, a business brand of SolveForce.com and provider of business VoIP solutions, has announced price cuts for most of its services, including its new metro Ethernet services and multi-protocol label switching (MPLS) network business solutions to Internet providers, T-1 and DS3 providers.
Global VoIP Services Revenue Reaches $33B in First Half of 2013
The report, entitled "VoIP and UC Services and Subscribers," also found that the hosted PBX/unified communications segment saw the highest level of growth over all other VoIP services. According to Infonetics, this growth is tied closely to the popularity of the cloud as many businesses, particularly large enterprises, are ditching on-premises solutions in favor of hosted ones.
Five Reasons VoIP Saves Money
Operating expenses matter for all businesses, but especially the small business. That's why small businesses are increasingly turning to voice-over-IP (VoIP). Not only does VoIP offer a wealth of features and better voice quality in most cases, it also saves money over traditional telephone service.
Cablevision Offers VoIP Packages for the Smaller Business
Small businesses usually don't have a lot of cash stashed away in their reserve funds, nor do they have dedicated fully-staffed IT departments and call centers to handle their communications. VoIP is one technology that can, quite literally and figuratively, afford a business a better image overall while maintaining top professionalism and efficiency. Speaking to those needs, Cablevision has crafted a VoIP package that is perfect for the smaller businesses in need of looking like a big-scale operation.
Business VoIP Frequently Asked Questions
Today it's almost unheard of for people to leave their house without their smartphones. Not only are they using these mobile devices for personal use, but the devices have started to blend for work purposes as well. One of the biggest business technology trends enabling unified communications among mobile devices is VoIP - or voice over the Internet. VoIP isn't just for mobile devices, though. It provides a number of benefits to companies on-premises as well as on the go. But many businesses today aren't even sure how to go about adopting VoIP or updating their phone system.
BroadConnect Telecom Doubles Down on the Growing Video Conferencing Market
BroadConnect Telecom recently launched a new VoIP video conferencing solution aimed specifically at multilocation business customers. Indeed, it's unlikely anyone but businesses will be able to use the new offering as it augments BroadConnect's SIP trunking and hosted PBX solutions, which, in excluding non-business users, makes it much easier for businesses of any size to purchase the affordable video conferencing platform.
How to Select the Best Business VoIP Providers
Launching a VoIP calling plan to support the communications initiatives of your team is an important step toward optimal performance. But how do you select the right company out of the available business VoIP providers in the market? You have to look at the plans, the support and their performance in the field.
Cisco Application Infrastructure May Lead to 'Brutal Consolidation'
Mobile technology has had a strong effect on practically every facet of the IT world and this goes well beyond wireless technology and the cloud. Cisco knows this, which is why it has been talking a lot lately about the "Internet of Everything" and an app-based approach for everything, from the data center to networking.
The Right VoIP Provider Can Make All The Difference
Voice over Internet Protocol (VoIP) technology is still in its comparative youth, chronologically if nothing else, but it's already managed to show itself as a powerful tool for businesses and consumers alike in terms of helping these users save money. Saving money is a powerful impetus for just about any user, but those who consider this path quickly discover that there are a lot of competitors eager to provide this new service. But which to go with? The answer to this question can mean major cost savings, while at the same time, keeping the business operating.
VoIP Development Firm Comtel Connect Acquired by GAWLabs
With this acquisition, both GAWLabs and Comtel will combine their development, customer support and new product initiatives, to create market new and innovative business communication products and services.
Employees Willing to Cut Salary to Work Remotely
How much is working from home worth? According to responses to a group of polled tech workers, many would be willing to cut an average of 7.9 percent of their pay to work remotely.
Six More Ways to Cut Office Costs
Last week we showed you how to cut office costs through little adjustments such as moving to cloud-based software solutions. Today we show you six more techniques for reducing expenses in the office.
Seven Ways to Cut Expenses in the Office
Margins can be tight in this economy, making it important to squeeze savings wherever possible. Here are seven ways to cut costs in the office.
Why Scaling Business is Easy with Help from Business VoIP Providers
One of the biggest challenges in business is managing growth. It's not uncommon for customer demands to outpace the revenue needed to support expansion. Companies need to make changes to support that demand, but it can be costly to scale quickly enough to match pace with rapid adoption. When relying on offers from business VoIP providers, however, that scaling is a little easier to swallow.
K-12 Schools Get Smarter with VoIP
Even without stats and studies, it's a pretty safe assumption that using technology in education will lead to positive outcomes. As technology improves, whether in devices for students, educational software or tools for teachers to better communication on campuses, technology can help us connect better. For K-12 schools, Jive Communications VoIP is that solution.
Nigeria Still Has Opportunity in Fixed Line Sector with Growing VoIP Use
Despite many parts of the world opting for wireless service, it appears there is still demand for fixed-line telecom services in Nigeria.
Ten Tools That Give Telecommuters Good Reasons to Work from Home
The rising popularity of employees working at home is turning professionals into telecommuters, which in turn is changing the structure of many industries. Hundreds of thousands of remote workers are enabling businesses to cut costs while improving productivity and revenue. However, this telecommuting is made possible by a collection of modern technologies and products. In a recent GetVoIP blog post by Justin Stoltzfus, the company explored ten modern tools that collectively make telecommuters work from home more efficient and cost effective.
Mobile Gateway Patent Promises to Cut Roaming Charge
Roaming charges are becoming an increasing problem as smartphones and tablets go from a luxury to a necessity during travel (try Google Maps when you're in a foreign country-it will change your life). Roaming charges currently cost users $46 billion collectively as of 2012. This total is expected to leap to $80 billion by 2017, according to Juniper Research.
St. Elizabeth Physicians Gets a VoIP Upgrade from ATC
In the wide-open technology landscape, VoIP has become quite a household name. It's hard not to search the Internet without coming up with a list of reasons to switch to VoIP; with its many benefits, it's an attractive option that many businesses have yet to switch over to. For St. Elizabeth Physicians, making the switch was crucial for its phone system.
Unified Communications, VoIP Can Save Up to 191 Hours Each Day in a 100-Person Company
Some estimates have shown that the average company with 100 employees could save up to 191 hours each day on a companywide basis by using UC and VoIP. That's 6,207 eight-hour work days, the equivalent to adding more than 23 employees to a business for the entire year.
Business VoIP Providers Bring Efficiency with Screen Pops
Remember pop-up ads that were popular when we first discovered how much fun we could have on the Information Superhighway? They were annoying, but we at first accepted them as a normal and interesting part of the experience. Then Internet Explorer offered us the opportunity to block those ads and we realized how much we liked the clean viewing experience. Is there ever a situation where the pop-ups are welcomed?
Cisco Awards INVOIP with Collaboration Architecture Specialization
Businesses that receive the Cisco Collaboration Architecture Specialization find it provides them with many benefits. Some of these benefits demonstrate the company's increased tech competency. Others relate to more sales, or technical and service capabilities for integrated networking solutions.
Call Even Where Cell Towers Cannot Go
It may not have been Mount Everest, but I was impressed all the same.
A friend recently called me as he gazed out in the distance at the vast field of Buddhist temples that dotted the landscape of Bagan, Myanmar. He didn't just call me from a country that recently was under a repressive political regime, he called me for free. Yeah, he was a mobile VoIP user.
After Nearly Two Decades, VoIP Is Still Thriving
VoIP got its start as a simple voice platform, but what we're seeing now is VoIP being part of a larger picture, like unified communications for example. VoIP enables a range of applications not previously made available, such as the multimedia contact center and integrated Web and audio conferencing. Converged applications such as UC can take advantage of VoIP and enable companies to not only increase revenue and decrease costs, but enhance productivity and improve customer service.
Why Business VoIP Providers Have it so Easy
Now that mobile connections guide our conversations, many a landline is going away. And, as savvy customers look for the best method to reduce the cost of staying connected, many are opting for VoIP or Voice over IP. Even where mobility is available, VoIP apps are helping users bypass plan minutes to stay connected through a VoIP connection.
The Number of US Adults Making VoIP Calls is Increasing
More people are making Voice over Internet Protocol (VoIP) calls. Lower costs, advanced features and improved mobility are just some of the reasons for the increase.
Caution: BYOA Follows BYOD in Workplace
Employees seem to be adopting BYOA as much as BYOD -- some 70 percent of employees who bring their own device also bring their own applications, Gartner said.
Six Must-have Features from Business VoIP Providers
The office phone is not an add-on; it's a must-have. You can't promote effective communications without one. For a number of organizations, that means adopting the Voice over Internet Protocol (VoIP) approach to communications. When evaluating business VoIP providers, there are specific phone system features that help make business communications more effective.
Will Business VoIP Providers Leave India when Monitoring Takes Hold?
A public outcry ensued when news broke over NSA monitoring actions. Americans everywhere objected to the blatant violation of privacy, yet the rights of the Department of Defense tend to trump those of the individual. For VoIP users in India, oversight may soon be in place as the government seeks to keep tabs on service providers.
Can Hosted VoIP Really Help Improve Customer Service?
Customer service is sometimes a relative phrase as different companies have different standards when it comes to the customer experience. Likewise, different customers may have varying expectations, making one man's great experience another's frustrating encounter. Is there a way that technology can help create some semblance of balance?
Why Business VoIP Providers Care About Security
The cost pressure on today's businesses can intensify when landlines still drive communications. If a company does a lot of business out of state or internationally, phone costs are likely to be significant. At that point, it may be worth taking the time to identify the potential in business VoIP providers and understanding the impact such a change could have on the business. One important focus has to be security -- how can the business owners stay connected and secure at the same time?
Signing up with a business VoIP provider is a big deal. No matter the size and age of your business, change can be scary. But it can also be good. VoIP business services tend to have a larger setup cost, and much lower ongoing costs than their circuit-switched counterparts. Every VoIP provider has a different list of feature sets and prices. Here is a list of ten questions you can ask a potential provider. Be honest with them, and be honest with yourself. Be sure you have the best information before making such a big decision